Frequently Asked Questions
Why are some of the prices not listed and why do prices change on our site? We are selecting the most beautiful properties, many prices are not published, due to the owners request. In terms of pricing fluctation on our site, please be advised that the conversion rate from USD to Euros changes every single day. This causes the change in prices, sometimes daily. We also pay 5 cents US on every dollar to wire USD to Euro. This is out of our control and charged by many US banks.
What is the best way to exchange foreign currency to Euros when traveling to Italy? We advise that you check with your bank. We usually advise to utilize the local bancomat or ATM in Italy. Check with your bank before traveling and make sure to inform your credit card companies you will be using your bank card and credit cards in Italy.
What should we do if we see a property we like? Please reach out to us, we are friendly people. Tell us how we can help you, we are excited to share the best of Italy with you and want to ensure you have the best accomodations and vacation ever! Call us or send an email and we can call or email you back, whatever you prefer.
Do you do tours? Yes we do. We can arrange a family tour or a tour for group of friends, let us know and we will customize an itenerary just for your group. You can enjoy wine tasting, biking, cooking or just relaxing. We are here to serve you.
How do we move forward with a booking? Send an email of the desired dates and property and we can begin planning with you.
Do you do special events? Yes, we can arrange business meetings or weddings - large or small group gatherings.
Can we rent for a few days or are your rentals just for a week? It depends on the property, each had differnt rules. Most villa rentals are from Saturday to Saturday.
Are pets allowed? This also depends on the property.
What services are provided? At additional pricing, we can help provide various services, taxi, helicopter, and private limo transportation. We also have addtional maid support, private shoppers, spa and tour specialists available. We can also provide tours for wine and cooking and chef services. Each Villa has specific services available. If not provided by the Villa owners we can assist in helping get your plans accomplished.
What is detailed in the contract? Once you select a property we will send you a contract to review. Therein, you will find the stiuplations of each property and the specific policy of each, this includes deposits, cancellation and other policies relavent to each property.
Contract: The terms of the contract will be contained within, each property is different and the owner's cancelation policies and terms will be specific. If you have any questions please contact us; we will be happy to review with you on the phone and answer any questions you may have.
Travel Insurance: We highly recommend purchasing travel insurance, the best way to protect the significant investment in your holidays plans. Although we are not affiliated with any insurance broker, we suggest you can inquire through Travelex Insurance Services or Allianz.
Payment: Payment is expected upon execution of the contract. This will also vary in the time until occupancy is taken at the property. A deposit is expected upon execution followed by a payment schedule. The details will be within the contract as to the payment required and dates payments are due.
Currency: Currency listed on the site is in USD converted from the currency in Euro. This is subject to change and is determined by the fluctuation in the daily currency conversion rate. We can accept payment in USD dollar, as our company is located in the US. This must be agreed upon beforehand, and the currency conversion must be accurate on the date payable.
Payment in either the form of a check or wire to our bank, details will be provided. You can also wire directly to the owner of the villas. We are not responsible for bank charges incurred by your private institution. The owner is not responible for your bank fees. If you wish to use a credit card, additional fees will apply. You can use this currency conversion link if you would like to get an idea of the daily conversion rate http://www.xe.com/ucc/.